How can we help?

Getting started

Do I need an account?

No. Episode 1 plays as soon as you open the app. After it, you can sign in to keep your progress, streak and saved scripts on your account, so they come back if you change phones.

How do I sign in?

Choose Sign in with Apple, or enter your email and we'll send you a 6-digit code. There is no password. If the code doesn't arrive within a minute, check your spam folder, then ask for a new one.

I already have an account on another phone

On the welcome screen, tap I already have an account and sign in the same way you did before. Use the same Apple ID or the same email address, or you'll get a new, empty account.

Episodes and scripts

How does an episode work?

Swipe up through the panels. When the decision comes, pick what Maya should do. You'll see how your choice plays out and whether it was the best move.

Where are my saved scripts?

After an episode, tap Save the script. You'll find it in You › Saved scripts, with the steps and the exact lines to use. Tap Share script to send it to yourself or a colleague.

Can I watch offline?

Episodes load over the internet, so you need a connection to start a new one.

Daily nudge

Skill Scroll can send one reminder a day at a time you pick. Change or turn it off in You › Settings › Notifications.

If the app says notifications are off, open your iPhone's Settings › Notifications › Skill Scroll and turn on Allow Notifications.

Skill Scroll Pro

What's free?

Two new episodes a day are free. Skill Scroll Pro unlocks every episode, any time. Saved scripts from the episodes you've watched stay free.

How do I cancel?

Subscriptions are handled by Apple. In the app, go to You › Settings › Account › Manage subscription. Or on your iPhone, open Settings, tap your name, then Subscriptions. Cancel at least 24 hours before the renewal date to avoid the next charge.

I paid, but episodes are still locked

Go to You › Settings › Account and tap Restore purchases. Make sure your iPhone is signed in to the Apple ID you paid with.

Can I get a refund?

Apple handles payments and refunds. Request one at reportaproblem.apple.com.

Your account and data

Can I download my data?

Yes. Go to You › Settings › Account and tap Download my data.

How do I delete my account?

Go to You › Settings › Account and tap Delete account. Your progress, streak and saved scripts are deleted 30 days later. If you change your mind, sign in again before then and your account stays.

Deleting your account doesn't cancel a subscription. Cancel it first, as described under Skill Scroll Pro.

Read how we handle your data in our Privacy Policy.

Contact us

You can also tap Send feedback in You › Settings. It opens an email with your app version filled in, which helps us fix things faster.